At Patrimoine luxury, we specialize in selling perfumes, attars . Please note that once a product is sold, would not  offer refunds .  In cases where the item is broken. If you receive a damaged product, you must make an unboxing video to validate the exchange process. We are committed to ensuring your satisfaction and will gladly assist you in such situations.

After The exchange is approved Which Takes 2 days , After that  The Exchange Product will be Picked within 3-4 days and once we receive the  Broken Product We Will initiate the exchange product which will reach to you in other 5-6 days

PLEASE NOTE

• We don’t provide returns as we ensure you delivering the highest quality articles with affordable prices . Please note , all our products are gone through three levels of quality check by our team before heading out.
• Product is only available for exchanges in case of any defected piece or wrong item delivered , please provide us with a 360 degrees unboxing video within 48 hours of delivery 
• Once Order is placed You can cancel it till 24 hours after that no cancellation is allowed
• Delivery time usualy take 5-7 days  as these are handcrafted with love after you place an order